Last Updated: [Insert Date]

At MartWebs, we strive to provide high-quality services that help businesses grow and gain visibility. This Refund Policy outlines the terms under which refunds may be issued for paid services on our platform.

By purchasing any paid service on MartWebs, you agree to this Refund Policy.

Unless otherwise stated, all payments are non-refundable, especially for services that are already delivered or activated (such as business listings, promotions, or subscriptions).

If you purchase a subscription (e.g., premium listings or promotional features):

• Subscriptions are billed in advance (monthly or annually)
• You may cancel your subscription at any time
• Cancellation will stop future billing but does not entitle you to a refund for the current billing period

For one-time services (e.g., featured listings, ads, or upgrades):

• Payments are generally non-refundable once the service is activated or delivered
• Refunds may only be considered if the service was not provided as described

Refunds may be granted in limited cases, including:

• Duplicate or accidental payments
• Technical errors caused by the platform
• Failure to deliver a paid service

All refund requests are reviewed on a case-by-case basis.

If you are a consumer based in the European Union, you may have the right to withdraw from certain purchases within 14 days.

However, this right may not apply if:

• The service has already been fully delivered
• You agreed to immediate service activation and waived your right of withdrawal

To request a refund, please contact us with:

• Your name and account email
• Payment details (date, amount, method)
• Reason for the request

Contact Email: [Insert Email]

We aim to respond within 5–10 business days.

If a refund is approved:

• It will be issued using the original payment method
• Processing time may take 5–14 business days, depending on your payment provider

We reserve the right to deny refund requests if:

• There is evidence of misuse or abuse
• Multiple refund requests are made without valid reason

We may update this Refund Policy at any time. Continued use of our services means you accept the updated policy.

If you have any questions about this policy, contact us:

Email: [Insert Email]
Website: [Insert URL]